Maintenance Requests 24 Hours a Day, 7 Days a Week

At Raine & Horne Darwin, tenants can report maintenance anytime through Tapi, our online maintenance assistant.

Tapi makes it easy to submit repair requests, provide details, upload photos, and receive guidance on common maintenance issues. Once your request has been submitted, our Property Management team will review the details and, where required, seek instructions from the property owner before arranging the appropriate tradesperson.

If your issue may require urgent attention, Tapi can help guide you through basic troubleshooting and determine whether the matter may need to be escalated for after-hours assistance.

For urgent issues outside business hours, please refer to our After Hours Emergency Maintenance FAQ before contacting an emergency tradesperson.