Testimonials

“ We currently use Raine and Horne to manage our rental property. Olivia is amazing to deal with and made the process of renting out our home easy, especially as this is our first time renting our property. I would highly recommend Raine and Horne for any real estate inquiries you have. Thank you for putting our mind at ease and making us feel confident and comfortable that our house is in good hands whilst we travel Australia for a year. ”

“ We switched to Raine & Horne whilst leasing our home after having a terrible experience with another local real estate, (we only wished we had chosen Raine & Horne from the beginning!). Julie, Olivia & the team went above and beyond for us, taking the pressure off us, and showing us that renting out our home can actually be a pleasant experience after all! They looked after our tenant, and followed up and dealt with the accumulated issues we’d had with our previous local real estate - funnily enough, All our ‘problems’ disappeared very quickly once we switched to Raine & Horne, as Julie & Olivia were very professional in handling Everything! We cannot recommend them highly enough, thank you Raine & Horne Helensburgh for giving us hope in real estate agents and for the great communication provided throughout the whole process and lease, thanks for looking after our tenant, and our house! You made it seem like nothing was too much, and we didn’t have a Single problem during the lease of our house, with your agency! 5 stars, you’ll always have our vote after such a positive experience! ”

“ A signed lease within 4 days of going online! Olivia of Raine & Horne, was honest, experienced and very responsive in all our correspondence to date. We had a signed lease within 8 days of our intial conversation and were guided by Julie and her team each step of they way. We feel assured our property is in safe hands through their wealth of local knowledge, and thorough approach. ”

“ Great customer service We have just recently leased a property through Olivia at Raine & Horne, she has been so professional, friendly and quick to communicate with us. We highly recommend Raine & Horne to anyone else looking to rent in the area. ”

“ Julie always goes above and beyond for her clients. I have leased my property and also sold through Julie and her team and they are second to none! ”

“ Their communication was excellent, very helpful and efficient when needed ”

“ Good customer service is strong and valued, this team provide it spades! Having being a tennant of theirs for a few years, they have been extremely helpful and always willing to offer assistance when needed. My dealings and interactions have always been pleasant, even during challenging situations. They always have sound and honest advice and recommend them highly! ”

“ Olivia showed a thorough knowledge of the rental tenancy space and always listened as well as offering open and honest thoughts. ”

“ Helpful and experienced advice, prompt responses to our queries and pleasant to deal with. ”

“ I have rented a property through Raine & Horne Helensburgh for the past year, and my experience has been exceptional. The team has consistently been timely, professional, and friendly. Any maintenance issues were resolved promptly, and property inspections were conducted with respect and understanding. While I haven’t had the opportunity to work with Raine & Horne Helensburgh to purchase or sell a property, my experience with their property management services has been outstanding. I have no doubt their dedication and care extend to their sales services as well. Highly recommended! ”

“ My experience with Raine & Horne Helensburgh as a tenant has been nothing short of exceptional. From the very beginning, the team was incredibly friendly, professional, attentive, and responsive to all of my questions and concerns. They made the entire rental process smooth and stress-free, from finding the perfect house to signing the lease. What really stood out to me was their commitment to providing a high level of customer service. They took the time to understand what I was looking for in a rental property and were always available to offer guidance or clarify any details. When I had maintenance requests or questions during my tenancy, the agency was quick to respond and ensure everything was addressed promptly and efficiently. I also appreciated the transparency and clear communication throughout the lease term, which made me feel confident and comfortable. It's rare to find a real estate agency that genuinely prioritizes the tenant's experience, but Raine and Horne Helensburgh has certainly done that. Overall, my experience with Raine & Horne Helensburgh has been outstanding, and I would highly recommend them to anyone looking for a reliable, tenant-focused agency. They truly go above and beyond to ensure their tenants are happy and well taken care of. ”

“ Olivia has been exceptional in terms of professionalism and service. Olivia keep me up to date with the status of the lease and feedback from potential tenants. We are in constant contact and would speak at least twice a week. I would recommend him to anyone looking to rent their property. ”

“ Raine and Horne have been managing our property for a short while now and the whole process from changing agents to carrying out inspections on our property has been very smooth and uncomplicated. We have been kept up to date regarding our property very well and would recommend Raine and Horne to anyone looking to have them manage their investment property. ”

“ Always friendly and helpful ”

“ Olivia from Raine&Horne has been excellent in finding us new tenants from her database without even needing to advertise. She is very professional and efficient, great at communication with us, punctual and always goes the extra mile. Her great experience has given us confidence in all her advice. Would definitely recommend her for all rentals. ”

“ Very prompt and knowledgable of the local area. Seamless process. ”

“ Great communication and very easy dealings. Would happily use the property management team from Raine & Horne Helensburgh again. Couldn't be happier. ”

“ Each time I have entered the office or spoken over the phone, I have received professional responses to my questions. All the staff know me and greet me by name and are very knowledgeable about their product. Julie York, Principal/Licensee, was very attentive when I first approached her to enquire about leasing my property. I was referred on to Olivia Calver the Property Manager, who is very efficient, easy to communicate with, as is her assistant Rilee. My property was leased very quickly and the process was handled professionally. Jo the receptionist is very energetic and always has a friendly greeting. I am very happy with Raine & Horne Helensburgh. ”

“ Property manager Olivia was both professional and efficient in finding us the perfect new home! She addressed all of our concerns in a timely manner and we were very impressed with her communication. We would highly recommend Olivia for all your property management needs! ”

“ I have been a tenant for the past 5 years. They have been great to deal with never had any issues. Olivia is amazing, always available to speak to and action all requests promptly. I really recommend Raine & Horne Helensburgh - the best agents ever. ”