Emergency Repairs

• a burst water service or a serious water service leak

• a blocked or broken lavatory service

• a serious roof leak

• a gas leak

• a dangerous electrical fault

• flooding or serious flood damage

• serious storm, fire or impact damage

• a failure or breakdown of the gas, electricity or water supply to the property

• a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating.

• a fault or damage that makes the property unsafe or insecure

• a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the property

• a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the property

All other repairs are considered to be routine repairs.

Please note:  If an after hour call out is made and the repair does not constitute as an emergency repair the tax invoice will be forwarded to the tenant for payment.

Fo all serious emergencies please phone 000 or 131 444